Information
Do you have questions about the clothing, bags, or ordering process at SUMARTA? Here you’ll find answers to the most frequently asked questions. Don’t see your question? Feel free to contact us at [info@sumarta.com].
Frequently Asked Questions
Below you’ll find answers to the most common questions about our products, shipping, payment, and more. We hope this helps! If you still have questions, don’t hesitate to contact us.
Are the products handmade?
Yes. All SUMARTA items are handcrafted with great attention to detail, quality, and finish.
How quickly will my order be shipped?
Orders are usually shipped within 3–7 business days, as many items are handmade.
What payment methods are available?
Pay securely via iDEAL, credit card, PayPal, or other popular payment methods. All payments are safe and encrypted.
What are the shipping costs?
Shipping costs are calculated automatically at checkout. You will receive a track & trace code once your order has been shipped.
Can i return my order?
You can return your order within 14 days, provided the product is undamaged and unworn. Personalized or handmade items may sometimes be excluded from returns. Send us a message for returns or exchanges, and we’ll guide you step by step.
SUMARTA : More Than Fashion
At SUMARTA, you buy more than just a product. You buy a piece of color, freedom, and craftsmanship. Handmade with love, unique and expressive, colorful and stylish. Wear it. Feel it. Enjoy it.